If you need to return an item, please contact us first via email to returns@retrobabyonline.com. Tell us the problem and your order number. You must contact us within three days of  receiving your order.

If you do return an item you will be eligible for a store credit.

To return an item, send it in unworn condition, with tags attached and the original invoice, to:

Retrobaby, PO Box 97, Lorne, VIC. 3232, Australia

* Make sure to include the original invoice so we can process your return.

* We must receive your return package within 20 days of the initial ship date.

* Returns must be received in unworn condition with original tags attached. Items received in worn condition won’t be refunded.

* Intimates and Sale items are non-returnable.

* Shipping is non-refundable, except when we have made a shipping error.

* You are responsible for the cost of shipping the item back to us, but the re-shipment cost of the exchange order is free.